Shipping

 

Shipping Cost

$2.95 Ground shipping 4-5 business days

$5.95 Priority shipping 2-3 business days

Free! Domestic shipping 5-6 business days ( Orders of $20 or more )

 

Shipping Process

Orders placed Monday thru Friday will normally ship within 2-4 business days. Orders placed on Friday after 4:00pm PST, Saturday, Sunday, or national holidays will be processed the next business day.

All orders are sweatshop free and ship from Tongva Territory ( a.k.a Los Angeles, CA ) some items may take time because we strongly oppose to mass producing; we handle each order with the up most care. We kindly ask for your patience as we prepare your order.

 

Cancellations

Please notify us within 24 hours if you would like to cancel your order. If an order is placed during a sale, we are unable to cancel orders.

 

Payments

We accept Paypal, Visa, MasterCard, American Express, Discover.

 

Lost / Stolen Packages

After an order has been delivered to the shipping address provided by you, we cannot be held responsible for lost or stolen packages.

 

Returns

 

Return / Exchange Policy

If you don’t like your item for any reason (didn’t fit, defected, or you don’t love it), send us an email at viva@zapanta.la buyer will be responsible for return shipping costs. Delivery confirmation is required when returning an item.

 

The Fine Print

– Returns /exchanges can only be made within 14 days of receiving your package. If 14 days have passed since you received your package, we cannot issue a refund or exchange your merchandise.

– Returns must be unworn, unwashed, and in ‘good as new’ condition

– We can only issue your refund once your return has been received. The refund will be issued using the same payment method used when placing the order.

 

All Sale Items Are Final. We cannot refund or exchange any items placed during a sale and will not do price adjustments.